Welcome to RosCar Türkiye (“RosCar Türkiye,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data when you visit and use our website https://roscar.tr/ (the “Website”).

RosCar Türkiye is a car rental aggregator that helps users compare and book vehicles from international and local rental companies in Turkey. Because we act as an intermediary platform, some of your personal data may also be shared with third-party car rental providers and service partners when necessary to complete your booking or provide customer support.

By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Website.

1. Who We Are

Company Name: RosCar Türkiye

Website: https://roscar.tr/

Email: [email protected]

2. Information We Collect

We may collect the following categories of information:

2.1 Personal Information You Provide

Full name
Email address
Phone number
Country of residence
Booking details, including pick-up and drop-off locations, dates, and vehicle preferences
Billing or payment-related information, where applicable
Any information you provide when contacting us for support or inquiries

2.2 Information Collected Automatically

IP address
Browser type and version
Device type and operating system
Pages visited and time spent on the Website
Referring website addresses
Cookies and similar tracking technologies

2.3 Information Received from Third Parties

We may receive information from rental partners, payment processors, analytics providers, advertising partners, and other service providers
involved in the operation of our Website and booking services.

3. How We Use Your Information

We may use your information for the following purposes:

To provide, manage, and improve our Website and services
To process and facilitate car rental bookings
To share booking information with international and local rental companies
To communicate with you regarding your booking, inquiries, or support requests
To send service-related notifications and updates
To improve user experience, website performance, and customer service
To detect, prevent, and investigate fraud, abuse, or security incidents
To comply with legal obligations and enforce our terms and policies
To send marketing communications, where permitted by law or with your consent

4. Legal Basis for Processing

Where applicable under data protection laws, we process personal data on one or more of the following legal bases:

Your consent
The performance of a contract or steps taken before entering into a contract
Compliance with legal obligations
Our legitimate interests, including operating, securing, and improving our business and services

5. Sharing Your Information

We may share your information with:

Car Rental Providers: international and local rental companies listed on our platform to process and fulfill your booking
Payment Service Providers: to process payments securely, where applicable
IT and Hosting Providers: to operate, maintain, and secure our Website
Analytics and Marketing Partners: to understand traffic, improve services, and deliver relevant advertising
Customer Support Providers: to assist with inquiries and booking-related issues
Authorities or Legal Entities: where required by law, regulation, legal process, or to protect our rights

We do not sell your personal data to third parties.

6. International Data Transfers

Because RosCar Türkiye works with both international and local car rental companies, your personal data may be transferred to and processed in countries other than your own. Where required, we take reasonable steps to ensure that such transfers are made in accordance with applicable data protection laws and that your data remains adequately protected.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and support marketing activities.

Cookies may include:

Essential cookies – necessary for the Website to function properly
Performance and analytics cookies – help us understand how visitors use the Website
Functional cookies – remember your settings and preferences
Advertising cookies – may be used to deliver relevant promotional content

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Website.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, including for booking management, customer support, legal compliance, dispute resolution, and enforcement of our agreements. Retention periods may vary depending on the nature of the data and our legal obligations.

9. Data Security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Depending on your location and applicable law, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data
Request restriction of processing
Object to certain types of processing
Request data portability
Withdraw consent where processing is based on consent
Lodge a complaint with a competent data protection authority

11. Third-Party Websites and Services

Our Website may contain links to third-party websites, services, or booking systems operated by rental providers or partners. We are not responsible for the privacy practices, content, or security of those third-party services. We encourage you to review their privacy policies before providing any personal data.

12. Children’s Privacy

Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that a child has provided personal data to us, we will take reasonable steps to delete such information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or data practices. Any updates will be posted on this page with a revised effective date. Your continued use of the Website after changes are posted means you accept the updated Privacy Policy.